• Wrote several .NET (Core) libraries, utilities and services for use in and with Robotic Process Automation (RPA) projects • Gained respect and confidence of peers and management. Helping with code review, mentoring, formulating best practices etc. • Quickly became sufficiently proficient in uiPath to work on production RPA code • Led successful refactoring and deployment of a high-importance RPA process • Was promoted to a stream lead, but did not like it and moved into a solutions architect role • Successfully designed solution architecture for a few RPA projects • Designed and successfully implemented a standard solution to collect and display business KPIs for current and future RPA projects using ElasticSearch/Kibana/Vega

• Development and maintenance of the existing Simulate products • Extensive refactoring, performance tuning and optimization of the existing C# codebase and SQL • Occasionally managed external development resources (outsourcing) • Performed user data migration from legacy website to DNN • Looking after company’s server infrastructure • Participated in design of Airport Online software and wrote it from scratch • Upgraded from single IIS installation to IIS based web farm

• Participated in development of the custom Web based CRM solution • Helped with deployment and configuration of various infrastructure software including TFS, SQL Server, Web Deploy etc. • Performed various data ETL activities.

• Planned and performed data migrations from legacy formats to various Subs Plus versions • Analysed and formulated client requirements for new features and reports • Identified possible new features and improvements • Helped prioritising development effort between bug fixes and new features • Suggested, deployed and maintained a Subs Plus Wiki to address gaps in documentation • Implemented payment gateway module for integrating Subs Plus with Bank of New Zealand • Wrote custom data extraction and manipulation SQL scripts • Wrote customised reports for internal clients • Suggested and implemented a web application that would enable external clients to (re)license their Subs Plus licenses themselves – without DCA’s staff assistance • Researched and implemented a complete tape autoloader backup solution for the Sydney office, including printing custom barcodes for the tapes • Helped the new support person to learn the product and related tools • Provided client support and training via the phone, email and onsite • Performed user acceptance testing, bug logging and fixing • Liaised with developers, clients and key stakeholders • Wrote a C# Win Forms application that greatly simplified the process of client relicensing • Administered a Windows Active Directory Site • Helped with DHCP, DNS, WINS, IIS and MS SQL Server maintenance • Performed clean OS installations and upgrades • Monitored and configured servers, PCs, UPSs, network switches, firewalls and other hardware working with external support when needed • Provided IT support to Sydney office users • Supported Disaster Recovery Infrastructure in the Sydney office • Administered Call Centre and general office phone system • Implemented a traffic metering solution by modifying the SysLog2ODBC open source project to make it dump data in a format that can be used to calculate traffic statistics

• Maintained and improved the IT infrastructure in the company’s head office and its braches • Identified, prioritized and assigned various tasks to subordinates, ensured the tasks were successfully completed on time • Introduced regular OS updates using WSUS (Windows Server Update Services) to save expensive traffic • Introduced RIS (Remote Installation Services) to speed up new PC deployment and save valuable staff time • Upgraded the Internet gateway to allow per-user traffic metering • Introduced a transparent proxy server to save traffic • Convinced management to set up an air-conditioned server room with rack-mount server and redundant PSUs and UPSs. Oversaw the implementation • Introduced Gigabit Ethernet and Fibre Optic segments in the company’s network • Installed, upgraded and configured operating systems, databases, various services, packages and user software • Introduced dynamic IP addresses (DHCP) • Introduced Active Directory in the company network • Introduced regular and reliable backups of all critical data • Provided user support and training • Planned and conducted necessary hardware and software purchases • Wrote various scripts and small C++ programs to automate some routine tasks

• Designed and coded various utilities, reports, services, DLLs • Created installation packages • Wrote technical and user documentation for the software • Installed ASBT software and its dependencies (usually Oracle DB) both locally and on clients’ sites • Performed PC hardware upgrades and Ethernet network deployment • Evaluated new technologies and products to assess their fitness for their usage in ASBT projects.

Department of the Computers & Digital Communications, Digital Communications